Top Categories

Features & Tools for Buying Items

Buying Items

Buying as a guest

You can shop for most things on Spandooly without needing an Spandooly account, but you’ll miss out...

Read More

Cancel an order

To cancel an order – whether it's a Buy It Now purchase or you've won an auction – you'll need to co...

Read More

Your shopping cart

You can save fixed-price items you'd like to buy by adding them to your shopping cart while you cont...

Read More

Making a Best Offer

Best Offer lets you offer the seller a price you’re willing to pay for the item. The seller can acce...

Read More

Buying vehicles, parts, and accessories

You can search for vehicles and parts by year, make, and model on Spandooly Motors. You can also sho...

Read More

How Bidding Works

Retracting a bid

If you've made a mistake when bidding on an item, you can retract your bid in certain circumstances.

Read More

Automatic bidding

Automatic bidding is the easiest way to bid on an Spandooly auction. Simply enter the highest price...

Read More

Tips for winning auctions

Spandooly auctions often have multiple competing bidders. You can maximize your chances of winning b...

Read More

Bid sniping

Waiting until the last few seconds of an auction to make a winning bid is known as bid sniping. This...

Read More

Responding to Second Chance Offers

If you didn't win an auction, the seller might give you another opportunity to buy the item you want...

Read More

How reserve prices work

A reserve price is the minimum amount the seller is willing to sell an item for. If the reserve pric...

Read More

Resolving Buying Problems

Get help with an item that hasn't arrived

If you didn't get your item, you're covered under Spandooly Money Back Guarantee. We'll make sure yo...

Read More

Return an item for a refund

If your item arrives damaged, doesn't match the listing description, or is the wrong item, you can r...

Read More

Ask Spandooly to step in and help for buyers

If you’ve asked your seller to help with a problem and they’re not able to resolve it for you within...

Read More

Check the status of your return or missing item request

If you've let the seller know that you either didn't receive your order or the item doesn't match th...

Read More

Appeal Spandooly's decision about a return or missing item f...

If you don’t agree with our decision after we stepped in to help resolve an issue between you and a...

Read More

Return shipping for buyers

There are several ways you can send an item back to the seller. Who pays the cost of return shipping...

Read More

Payments

Paying with PayPal

If you have a PayPal account, you can use it to pay for your items on Spandooly. You can also link y...

Read More

Paying for items with a credit or debit card

Most sellers on Spandooly accept payment by credit and debit cards. You’ll find the payment methods...

Read More

Checkout

At checkout you can pay for your item, choose where you’d like it to be delivered, and review your o...

Read More

Appealing an unpaid item

If you haven’t paid for an item you won in an auction or bought using Buy It Now, the seller can ope...

Read More

Shipping & Tracking Items

Tracking your item

You can follow your package online all the way to your shipping address when the seller uploads trac...

Read More

Delivery date options for buyers

Estimated delivery dates let you know when you can expect an Spandooly item to arrive.

Read More

Shipping rates for buyers

You can find out how much shipping costs in the shipping section of every Spandooly listing. We alwa...

Read More

Saving through combined shipping

Most sellers on Spandooly are happy to ship everything to you in the same package if you’re buying m...

Read More

Changing your shipping details after a purchase

If you’ve already completed your purchase but need to make a change to your address or shipping deta...

Read More

Buying items with Spandooly Guaranteed Delivery

With Spandooly Guaranteed Delivery, you can narrow down your search results based on how quickly you...

Read More

Buying with local pickup

Many sellers offer free local pickup, especially for large items which may be difficult to ship. You...

Read More

International purchases and shipping for buyers

You'll find items from all over the world on Spandooly. International sellers can send items to you...

Read More

Finding Items & Managing Purchases

Your purchase history

You’ll find all your orders from the past 3 years in your purchase history. It's also the place to g...

Read More

Advanced search

If you’ve used our range of filters on your search and still can’t find what you’re looking for, try...

Read More

Your Spandooly order number

You’ll receive an order number every time you make a purchase on Spandooly.

Read More

Finding a listing

You can find listings you've browsed lately in your recently viewed items. However, if the listing i...

Read More

Saved searches

Save valuable shopping time by creating saved searches for the items you regularly search Spandooly...

Read More

Your recently viewed items

You can find the listings for items you’ve browsed lately in your recently viewed items.

Read More

Your Watchlist

If you have your eye on something but are not quite ready to commit, you can add it to your Watchlis...

Read More

Ratings & Feedback

Viewing and changing feedback left for sellers

You can find all of the feedback you've left for sellers in your Feedback profile. From there, you c...

Read More

Handling feedback disputes with sellers

When you leave feedback, you’re letting others know about your buying experience with a seller. If t...

Read More

Seller ratings

You can find the best and most reputable sellers on Spandooly by looking at their seller rating, fee...

Read More

Buying Restrictions

Buying limits and restrictions

To make sure buyers don't buy or bid more than they're comfortable with, we occasionally place limit...

Read More

Working With Sellers

Contacting a seller

How you contact a seller on Spandooly depends on whether you've already bought an item from them or...

Read More

Report an issue with a seller

We created policies to make sure Spandooly is a safe place to buy and sell. If you have a problem wi...

Read More

Avoiding seller fraud

Keeping our members safe is a top priority for us, so we have zero tolerance for fraud on Spandooly....

Read More

Seller ratings

You can find the best and most reputable sellers on Spandooly by looking at their seller rating, fee...

Read More

Didn't get the answers you were looking for?