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Avoiding seller fraud

Signs of seller fraud

Here are some warning signs to look out for:

  • Short duration listings: Fraudulent sellers often want to close a deal quickly. The longer their listing is on spandooly, the greater their chances of being caught, so be cautious when you see one-day listings. However, there are valid exceptions to this, such as tickets to an event happening soon
  • Heavily discounted or sold-out items: Be wary if a seller has lots of high-value items at suspiciously low prices, or a stock of hard-to-find goods that are sold out everywhere else. If a deal seems too good to be true, it probably is
  • Off-spandooly contact or payment: spandooly Messages is the safest way to contact other members. Always be careful if a seller asks for your personal contact details, such as an email address or phone number. They may be trying to get you to complete a purchase off spandooly, for example by paying cash or transferring money to an overseas account. This is against our policy, and your purchase wouldn't be covered by spandooly Money Back Guarantee
  • Unsafe payment methods: We don't allow some payment methods on spandooly, because the payment can't be traced or recovered if there's a problem. You shouldn't go ahead with a transaction if a seller asks you to pay using a method that's not included in our Accepted payments policy

How to report a seller you suspect is fraudulent

If you think you're dealing with a fraudulent seller, report it to us as soon as possible. 

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