How do I send or revise an invoice?

You can send or revise an invoice from either My spandooly or Seller Hub.

1. Find the item:
   • In Seller Hub, select Orders
   • In My spandooly, selectSold
2. From Actions, select Send invoice.
3. Make any necessary changes (to shipping charges, payment methods, etc.).
4. Select Send invoice.

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How to combine payments for a buyer

When a buyer purchases more than one item from you, you can combine their purchases into one invoice. It’ll save you time, and you can offer the buyer a shipping discount.

To offer combined payments, you’ll have to enable it on your account.

How do I enable combined payments?

1. Go to your preferences:
   • In Seller Hub, from the Shortcuts section, select Site preferences
   • In My spandooly, from the Account section, select Site preferences
2. In the Selling Preferences section, select Show next to Shipping preferences.
3. Next to Offer combined payments and shipping, select Edit.
4. Under Combined Payments, select Edit.
5. On Edit Combined Payments, tick Allow buyers to send one combined payment for all items purchased. Select a time period for allowing combined purchases. We recommend 30 days after the listing ends.
6. Select Save.

How do I send a buyer an invoice for combined payments?

1. Find the items you’re wanting to combine payments for:
   • In Seller Hub, select Orders
   • In My spandooly, select Sold
2. Select Send invoice next to one of the items you’d like to include in the invoice.
3. On the next page, we display all items purchased by that buyer. Remove the check from any items you don’t want to include in the invoice.
4. Add shipping charges.
5. Enter a message to the buyer (optional) and select the payment methods you accept.
6. To preview the invoice, select Preview invoice before sending.
7. To send the invoice, select Send invoice.

How do I add items to an existing invoice?

1. Find the order:
   • In Seller Hub, select Orders
   • In My spandooly, select Sold
2. The items you’ve combined into one invoice are grouped under the buyer’s username. From More actions across from the username, select Send invoice. (If you don’t see the Send invoice option, you can no longer add to this invoice and will need to send a separate one.)
3. On the next page, you’ll find all the items the buyer has purchased that can be added to the invoice. Remove the check from any you don’t want included.
4. Add shipping charges if needed.
5. Enter a message to the buyer (optional) and select the payment methods you accept.
6. To preview the invoice, select Preview invoice before sending. To send the invoice, select Send invoice.